Terms and Conditions

1. Scope and Applicability

These Terms and Conditions govern the economic education relationship between MindfulBizGrow and our participants. They form an integral part of all contracts regarding our economic training and business development programs, educational services, and certification offerings. By enrolling in or using our services, the participant fully accepts these Terms and Conditions and commits to honoring the economic education standards they represent.

2. Contract Formation and Scope of Services

An economic education contract with MindfulBizGrow is formed either through mutual signing of a written agreement or through our written confirmation of a participant's enrollment. The exact scope of services, economic learning objectives, timeframe, and investment are defined in individual contracts or enrollment confirmations. Changes or additions require written form and mutual agreement.

3. Service Offerings

Our economic education service offerings include but are not limited to:

  • Economic training and business development programs
  • Market analysis coaching and guidance
  • Certification and economic knowledge-building courses
  • Economic planning and business workshops
  • Market analysis competency sessions
  • Corporate economic development programs
  • Personal economic education and strategy planning sessions

4. Investment and Payment Terms

Our economic education investment fees are stated in Singapore Dollars (SGD) and are subject to applicable taxes. For extended programs, we reserve the right to issue monthly payment plans. Unless otherwise agreed, the following payment terms apply:

  • Single programs and workshops: Payable within 7 days after enrollment and before program start
  • Programs with a total duration of up to 3 months: 50% upon enrollment, 50% at midpoint
  • Long-term economic education programs: Monthly billing with a payment term of 15 days
  • Intensive courses and certification programs: 100% advance payment no later than 21 days before the event

5. Refund Policy

MindfulBizGrow is committed to honoring the professional nature of our business development work. Our refund policy reflects our understanding that economic education is a significant investment in one's business future:

  • Program Cancellation by MindfulBizGrow: If we cancel a program or service for any reason, participants will receive a full refund of all fees paid.
  • Withdrawal Prior to Start Date:
    • More than 21 days before start date: Full refund minus a SGD 120 administrative fee
    • 14-21 days before start date: 75% refund
    • 7-14 days before start date: 50% refund
    • Less than 7 days before start date: 25% refund
  • Withdrawal After Program Start:
    • Within first 20% of scheduled program duration: 25% refund
    • After 20% of scheduled program duration: No refund
  • Exceptional Circumstances: In cases of serious illness, family emergencies, or other life-altering circumstances preventing participation, we will consider compassionate refunds or program transfers on a case-by-case basis with appropriate documentation.

All refund requests must be submitted in writing to info@mindfulbizgrow.com. Refunds will be processed within 10 business days and issued using the original payment method. We honor the trust placed in us and handle all refund requests with care and professionalism.

6. Session Scheduling and Cancellation Conditions

Agreed economic education sessions are professional appointments. For cancellations or rescheduling by the participant, the following guidelines apply:

  • Cancellation up to 48 hours before the session: free rescheduling
  • Cancellation 24-48 hours before the session: 50% of the session fee
  • Cancellation less than 24 hours before the session: 75% of the session fee
  • No-show without notification: 100% of the session fee

In exceptional circumstances (such as serious illness with documentation), we strive for accommodating solutions. MindfulBizGrow reserves the right to reschedule sessions for important reasons. In this case, the participant will not incur any costs.

7. Participant Commitment and Responsibilities

The success of our economic education work depends significantly on the participant's commitment and engagement. The participant therefore commits to:

  • Provide all information necessary for economic guidance completely and truthfully
  • Complete agreed assignments and economic practices with dedication
  • For corporate programs: ensure affected team members have the necessary time and resources for economic education
  • Provide feedback to enable continuous enhancement of our economic offerings
  • Maintain confidentiality regarding other participants' personal economic sharing

8. Confidentiality and Economic Trust

MindfulBizGrow is committed to the highest level of confidentiality regarding all participant information and economic education details. This economic trust applies beyond the termination of our relationship. We treat all participant and session information with the deepest respect and do not share it with third parties without express consent. The collection and processing of personal data takes place in accordance with our Privacy Policy and applicable data protection regulations.

9. Intellectual Property and Usage Rights

All economic education materials, concepts, methodologies, and other learning products created by MindfulBizGrow are protected by copyright and held as economic education intellectual property. The participant receives a non-exclusive, non-transferable right to use them for personal economic education. Sharing with others or commercial use beyond the agreed scope is not permitted without our express written consent. MindfulBizGrow reserves the right to use developed methods and concepts in anonymized form for other participants as well.

10. Testimonials and Economic Sharing

MindfulBizGrow is honored to share participant testimonials and economic success stories unless the participant expressly requests privacy. The use of photos or detailed personal economic stories for marketing purposes, however, always requires the express consent of the participant. At the participant's request, specific confidentiality agreements can be made to regulate this point in more detail.

11. Liability and Economic Education Disclaimer

MindfulBizGrow provides economic guidance and training services with the utmost care and to the best of our knowledge and economic education expertise. However, we do not guarantee the achievement of specific economic outcomes, as economic education is a deeply personal journey. Our liability is limited to intent and gross negligence and is limited in amount to the agreed fee. Liability for slight negligence, indirect outcomes, or personal economic journey variations is excluded.

12. Term and Economic Education Completion

For ongoing economic education relationships, the term and notice period are based on the individual economic education agreements. Unless otherwise agreed, a notice period of 30 days with respect and professionalism applies. Both parties reserve the right to complete the relationship for important economic education reasons. Completion requires written form and mutual respect.

13. Final Provisions

Should individual provisions of these Terms and Conditions be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. An effective provision that comes closest to the economic education purpose of the invalid provision shall replace the invalid provision. Changes or additions to these Terms and Conditions must be in writing. Singapore law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Singapore, insofar as legally permissible.